Always collect the cost of the drop-off up front,” he adds. “This encourages the customer to come back to get their laundry and not leave it for weeks in your storage room.”
Drop off Laundry Service
Drop off laundry is a convenient laundry service for your machine washable clothing and linens. This service is also often called “Drop off Laundry” because we wash, dry, and fold your laundry after you drop it off at our laundromat.
There will be customer claims for damage and loss,” says Joel Jorgensen, vice president of sales and customer services at Continental Girbau..
Let them be aware of what’s going on with their clothes, because that will help remediate any issue down the road,” adds Ristaino. “If you’re processing clothes, things do get lost, things do get damaged from time to time. But being open up front about them … is important.